MBA Specializations

MBA Operations

MBA in Operations Management

What is Operations Management?

Operation management in simple terms means the effective and proper use of all the resources of an organization in an order to get maximum output for higher profitability. It mainly deals with managing people, tools & equipment, information, and other needful resources that are involved right from the manufacturing of goods and services until it is delivered to the consumer. Operations are the core of every organization irrespective of how large or small the organization is.

mba operations management

Numerous operating decisions are made by the organization to get better day by day regardless of whether it is related to the manufacturing process or distribution of the product. These operating decisions have long term and short impact on the organization hence these decisions are deeply analyzed before implementing. However, all this comes under the operation functions of a company.


Operation management can be a further breakdown as:

  • Manufacturing operations (e.g. FMCG industry, Automobiles, etc.)
  • Service operations (e.g. Amazon, Ola, etc.)


Is Supply Chain Management(SCM) different from Operations Management?

Supply Chain Management(SCM) is a huge domain that deals with everything from obtaining the materials to delivering finished products. In broad terms, one can say that Operations Management is part(subset) of SCM. One can observe SCM as a compulsory subject in many MBA colleges.

MBA Operations Management Syllabus


Sem. I
Subjects of Study
Management Concepts
Statistics for Management
Economic Analysis for Business
Organizational Behaviour
Communication Skills
Accounting for Management
Legal Aspects of Business
Sem. II
Production & Operations Management
Marketing Management
Human Resource Management
Financial Management
Information Management
Quality Management
Business Research Methods



Sem. III
Applied Operations Research
International Business Management
Strategic Management
Enterprise Resource Planning
Supply Chain Management
Logistics Management
Product Design & Development
Sem. IV
Project Management
Robust Design
Business Process Management
Materials Management
Maintenance Management
Project Work in the relevant specialization

Skillset required for MBA Operations Management

Soft skills:

  • Good communication skills
  • Teamwork
  • Planning skill
  • Time management
  • Problem-solving ability/ Analytical Skills
  • People Management
  • Delegation
  • Interpersonal Skills
  • Cross-functional Leadership


Technical skills:

Remember, it is not mandatory that you should be a pro in following tools but the basic knowledge will be a great add-on.

  • Advanced Excel Skills
  • NetSuite, CenterPoint Payroll, QuickBooks – Management software programs
  • ERP (Enterprise resource planning) software
  • SAP – Systems, Applications & Products in Data Processing

It’s always good to keep yourself updated concerning trends related to your niche.


*Remember, any student can opt for MBA Operations Management course irrespective of his graduation background. It is not compulsory to be an engineer for this specialization.

Jobs roles after MBA Operations Management

Position and responsibilities can differ from one organization to another.

Process analyst

  • To identify the issues regarding the ongoing processes, correct them with the optimum solution, and make them easier as well as beneficial for the organization.
  • Documentation of process and workflow 

Production manager:

  • Planning production targets and budgets.
  • Supervising the work of assembly workers and packers.
  • Identifying the issues regarding the production and ensuring all the quality standards are maintained.

Operation director: 

  • Planning and executing the strategy for optimizing workflow.
  • Optimize business workflows
  • Monitor employee’s production and satisfaction
  • Create a sustainable supply chain.

Inventory controller: 

  • Oversee the inventory and supply chain of the company
  • Marinating and updating accurate records of inventory
  • Coordinating with the suppliers and distributors to maintain the proper flow of goods.

Distribution analyst:

  • Analyse and provide new distribution alternatives to meet company goals.
  • Maintain accounts of distributed products and sales.
  • Work closely with the customer service department finance team as well as with the warehouse manager in an order to maintain the proper flow of goods.
  • Oversee all the supply chain and logistic functions.

Quality analyst: 

  • Identifying process for the quality control of the products and services.
  • Design and planning strategy for pilot testing of the product.
  • Identify the area of improvement to enhance the quality
  • Research the current market scenario for the developing process.

Production manager:

  • Monitor the production processes and adjust the schedule accordingly
  • Ensuring optimum cost by estimating cost and negotiating with the clients
  • Set quality standards for the finished good
  • Coordinate with suppliers, managers, and clients.


  •  Analyse and evaluate the client’s business objective.
  • Recommend appropriate strategies for business growth.
  • Prepare the reports regarding marketing, finance, and another aspect to formulate the best possible strategy.

Logistic Manager

  • Oversee distribution centre stock and track the stock. 
  • Screen and oversee financial plans.
  • Select transporters for transportation and arrange rates and agreements with transporters.

Procurement Specialist

  • Distinguish providers of products and ventures.
  • Arrange terms with providers, for example, value, nature of products, cut-off times, desires, and so on. 
  • Liaise with providers and venture supervisors in regards to updates and subtleties of products.

Supply Chain Specialist

  • Gathering and examining flexibly chain information 
  • Prescribing upgrades to support execution and decrease costs 
  • Planning with different experts to execute changes and new frameworks

Industrial Production Manager

  • Choose how best to utilize a plant’s labourers and gear to meet creation objectives 
  • Guarantee that creation remains on time and inside spending plan
  • Recruit, train, and assess labourers 
  • Compose creation reports 
  • Screen a plant’s labourers and projects to guarantee they meet execution and security prerequisites 

Purchasing Manager

  • Keep up records of merchandise requested and received. 
  • Find merchants of materials, hardware or supplies, and meet them in order to determine product availability and terms of sales.
  • Prepare and process requisitions and purchase orders for supplies and equipment.
  • Meet and contract staff, and manage staff preparing.

Career in Operations Management

The salary is very subjective. The salary structure can vary from college to college. The starting salary for fresher after MBA can be up to Rs. 5 LPA.

Job Roles Salary
Process Analyst Rs. 2.5 LPA – Rs. 5.5 LPA
Production Manager Rs. 3.2 LPA – Rs. 12 LPA
Operation Director Rs. 7 LPA – Rs. 15 LPA
Inventory Controller Rs. 2.5 LPA – Rs. 8 LPA
Distribution Analyst Rs. 4 LPA – Rs. 8 LPA
Quality Analyst Rs. 2.5 LPA – Rs. 7.5 LPA
Recruiters in Operations Management Domain

Colgate-Palmolive, Deloitte, Hitachi Consulting, Thoucentric, Asian Paints, Castrol, Titan, Whirlpool, Dabur, Delhivery, Ninjacart, Ola, Uber, Cloudtail, ICICI Bank, Axis Bank, RBL Bank, Capgemini, Genpact, Diageo, Johnson & Johnson, Polestar, Cipla, TCS, GCPL, HUL, ITC, Airtel, Square Yards, Nestle, P&G, Sterlite Tech, General Electric, Google, IBM, Grofers, etc. 

MBA Operations Management Certifications
  • Certified Global Logistics Manager (CGLM)
  • Certified International Supply Chain Professional (CISCP)
  • Certified Logistics & Supply Chain Professional (L&SCP)
  • PG Diploma in Supply Chain Management & Logistics
  • Certified in International Transportation and Logistics (CITL)
  • Certified International Professional Negotiator (CIPN)
  • Certified International Supply Chain Manager (CISCM)

There are a lot of other courses which are available on a various online platform such as Udemy, Edex, Coursera, SMstudy, etc.

Top Colleges for MBA Operations Management

All the IIMs and Non-IIMs provide ample opportunities in Operations Management domain. The average to good level MBA colleges will majorly have executive job roles. NITIE Mumbai is known for its Operations and Supply Chain Management Program. Few colleges are mentioned below.


  • National Institute of Industrial Engineering (NITIE), Mumbai (Median Salary: Rs. 19.81 LPA)
  • Shailesh J. Mehta School of Management, SJSOM IIT Mumbai
  • Symbiosis Institute of Operations Management, SIOM Pune


  • Mansha Shaikh – MMS Marketing from Rizvi Institute of Management Studies and Research, Mumbai
  • Adesh Patil – B.E. Computer Engineering

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